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Stakeholder Engagement Dashboard

Government Institutions Pension Fund · Tracking & Reporting Tool

◷ Q2 2026 — scored 30 Jun · next re-score 01 Oct
Bid NCS/RFP/GIPF-01/2026

Engagement overview — Q2 2026

Coverage of GIPF's stakeholder universe against the Strategic Plan 2026–2029. Stakeholders are scored quarterly, timed to Board and Committee meetings; the Q3 re-score opens 01 Oct. Figures are illustrative placeholder data.

Total stakeholders
34
Across classes A–D
Jan–Jun
Engaged this quarter
82%
12 pts vs Q1
Jan–Jun
Overdue (>60 days)
6
Target 0 · needs action
Jan–Jun
Positive sentiment
38%
4 pts vs Q1
Jan–Jun
Engagements YTD
90 / 105
86% of plan delivered
Jan–Jun

June delivered 16 of 22 planned engagements — the widening gap to watch

Planned vs completed, last 6 months. Gold marks the shortfall.

Stakeholders by priority class

Power × interest scores classify each stakeholder A–D and set engagement intensity.

A — Manage closely
High power · high interest
6
B — Keep satisfied
High power · lower interest
7
C — Keep informed
Lower power · high interest
9
D — Monitor
Lower power · lower interest
12

Recommended actions — continuous improvement

Generated from engagement gaps, lapsed contacts and sentiment shifts.

1
Re-engage six overdue stakeholders before the Q3 re-score
Pensioners, OPM, Auditor-General, Civil Society, Advisers and Regional Authorities have lapsed beyond 60 days. Prioritise the two Class A/B lapses this fortnight.
2
Lock the Q3 scoring window to the October Board pack
Quarterly re-scoring is timed to committee and board meetings. Confirm owner assignments now so scores land before the pack deadline of 01 Oct.
3
Close the planned-vs-completed gap
June delivered 16 of 22 planned engagements (73%). Reallocate Member Services capacity to recover the backlog before the Q3 cycle.
4
Pair the next benefit announcement with proactive comms
Sentiment is Mixed for Members, Pensioners, Unions, Media and Youth. A prepared comms pack and Q&A will steady sentiment around the 5% pension increase.

Power–interest map

Each stakeholder is placed by institutional power (vertical) and interest in GIPF outcomes (horizontal). The quadrant sets the class (A–D) and engagement strategy — classification is automatic from the scores. Hover a point for detail; click to open the register filtered to that class.

B · KEEP SATISFIED A · MANAGE CLOSELY D · MONITOR C · KEEP INFORMED POWER → INTEREST →
A · Manage closelyB · Keep satisfiedC · Keep informedD · Monitor

Engagement strategy by class

Principles, frequency and methods aligned to the Strategic Plan 2026–2029. Scoring repeats quarterly with the Board calendar.

A — Manage closely · Monthly or more
Principle: Partner and co-create; involve directly in key decisions.
Methods: Bilateral briefings, board reporting, direct consultation
B — Keep satisfied · Quarterly
Principle: Keep satisfied; anticipate needs, deliver no surprises.
Methods: Statutory reporting, scheduled briefings, liaison meetings
C — Keep informed · Monthly
Principle: Keep informed and consult on issues that affect them.
Methods: Newsletters, town halls, member portal, press releases
D — Monitor · Twice a year
Principle: Monitor; engage proportionately to manage reputational risk.
Methods: Public campaigns, CSI programmes, periodic outreach

Stakeholder register

Single source of truth for every stakeholder relationship — inputs and outputs live in the dashboard. Scores are 1–10 for power and interest; the class is assigned automatically. Click any row for the full profile.

Stakeholder Class Power Interest Engagement owner Last contact Sentiment Status

Leverage matrix — who influences whom

Read along a row: a mark shows that the row stakeholder can influence the column stakeholder. Use leverage paths to reach difficult stakeholders through their trusted relationships. Hover any mark for the relationship.

Most connected influencers

Stakeholders with the widest influence reach in the current scope — the strongest leverage partners.

How to use leverage

Practical plays generated from the relationship map.

Stakeholder action plan

Per-stakeholder engagement playbook: perceived disposition, what's in it for them, communication approach, leverageable allies and anticipated Q&A. Reviewed quarterly with the Board & Committee cycle.

Support spectrum — level of support

Where each stakeholder sits today on the support scale, from strongly opposed to strongly supportive, and the target position we're engaging them toward. Position is derived from the disposition score in the register and re-scored quarterly. Chips are coloured by priority class; hover for the current → target shift.

Priority shifts — who to move

Stakeholders furthest from their target position, ranked by the size of the gap. These are where engagement effort has the most to do.

Distribution & how to read it

Count of stakeholders at each position — current vs target. A healthy portfolio shifts mass to the right over successive quarters.

Scale maps to the disposition score: Strongly Opposed = Opponent · Opposed = Critic · Neutral · Supportive = Supporter · Strongly Supportive = Champion. Re-scored quarterly with the Board & Committee calendar.

Stakeholder engagement maturity

Phase 1 diagnostic baseline, assessed on the Good Governance Institute (GGI) Stakeholder Engagement Maturity Matrix across eight dimensions, on a scale from Baseline to Exemplar. The dashboard tracks current maturity against the target future state to prioritise improvement.

Maturity profile — current vs target

Each axis is one GGI dimension; the ring scale runs Baseline (centre) to Exemplar (edge).

IdentificationRelationshipsStrategicSystemsCultureInfluenceSkillsFeedback
Current Target
Overall maturity now
Developing
2.5 of 5 · baseline
Target maturity
Established
1.9 levels to close

Dimension breakdown

Current maturity per GGI dimension, with the gap to target.

Stakeholder identification & awareness
Developing → Exemplar
Relationship management
Emerging → Established
Strategic alignment
Developing → Exemplar
Systems & processes
Emerging → Established
Organisational culture
Developing → Established
Influence & reputation management
Emerging → Established
Skills & capacity
Emerging → Established
Feedback & continuous improvement
Developing → Exemplar

Scale: Baseline · Emerging · Developing · Established · Exemplar (GGI Stakeholder Engagement Maturity Matrix). Re-assessed each engagement cycle.

Stakeholder risk

Likelihood of a relationship problem against its impact if it materialises, so management can intervene early where support is declining or risk is emerging. Likelihood is driven by disposition, sentiment and lapsed contact; impact by the stakeholder's power. Re-scored quarterly.

Risk heat map

Impact (vertical) × likelihood (horizontal). Chips sit in their risk cell; hover for the driver.

Top stakeholder risks

Highest exposure first, with the driver and recommended mitigation.

Engagement activity tracker

Delivery against the engagement calendar, and the channel mix used to reach stakeholders. The completion gap has widened since April.

Completion slipped to 86% of plan year-to-date

Monthly planned vs completed — use ‹ › to move through the year.

Completed Planned Shortfall

Meetings & forums remain the dominant channel

Share of completed engagements, year-to-date. Sorted by volume.

Meetings & forums
34%
Member portal / digital
24%
Roadshows & events
16%
Email & newsletters
12%
Media & press
8%
Statutory reports
6%

Positive sentiment has softened 12 points since January

Share of stakeholders by sentiment, monthly pulse — formally re-scored each quarter.

Positive % Negative %
0 25 50 75 JanFebMarAprMayJun 38%

Recent engagement activity

Latest logged touchpoints across all stakeholders.

Status against plan

RAG health per priority class, scored against a defined threshold — Green ≥85% coverage, Amber 70–84%, Red <70% — plus the next scheduled touchpoints.

GREEN A — Manage closely
Coverage90%
Overdue1
Next21 Jul
Pensioner engagement lapsed past 60 days — forum scheduled 24 Jul to recover before the Q3 re-score.
AMBER B — Keep satisfied
Coverage72%
Overdue2
Next05 Aug
OPM and Auditor-General touchpoints lapsed; bilateral briefings being arranged ahead of the audit cycle.
GREEN C — Keep informed
Coverage92%
Overdue0
Next22 Jul
On schedule; monitor media sentiment following the benefit-increase coverage.
RED D — Monitor
Coverage55%
Overdue3
Next12 Aug
Civil-society, adviser and regional-authority contacts overdue; lowest coverage of the four classes.

RAG thresholds: Green ≥ 85% · Amber 70–84% · Red < 70% coverage of the class's stakeholders engaged within 60 days. Re-scored quarterly with the Board & Committee calendar.

Upcoming engagements

Next scheduled touchpoints across all classes, including the Q3 re-scoring window.

21Jul
Board Investment Committee briefing
Company Secretary · Board of Trustees
22Jul
Staff town hall — Q2 results
Internal Comms · GIPF Staff
24Jul
Pensioner forum — Erongo region
Benefits Admin · Pensioners & Beneficiaries
29Jul
Union consultative meeting
Stakeholder Mgmt · Trade Unions
05Aug
OPM bilateral briefing — re-engagement
CEO Office · Office of the Prime Minister
12Aug
Civil-society roundtable
Stakeholder Mgmt · Civil Society
01Oct
Q3 re-scoring window opens — Board & Committee cycle
All owners · Quarterly scoring
Demonstration dashboard. Prepared by Fontein for Atlantic III in response to GIPF Bid NCS/RFP/GIPF-01/2026 (Stakeholder Engagement Framework & Tracking and Reporting Dashboard Tool). All names, figures and engagement records are illustrative placeholder data, not actual GIPF records. Entries you add here are saved only in your own browser — .